My Skills

Technical Expertise

• Network Architecture & Troubleshooting
  Mastery of OSI‑layers, TCP/IP protocols, structured cabling, switches & routers, able to diagnose and resolve complex end‑to‑end network issues.
  
  

• Systems & Server Administration
  Hands‑on installation, configuration and upkeep of Windows 10, Windows Server 2019/2022, introductory Linux, plus advanced Microsoft Azure environments.
  
  

• Enterprise Services & Directory Management
  Proven experience with Active Directory, DNS, DHCP, File & Print sharing, Remote Desktop Services, WSUS, Exchange 2016/2019, Microsoft 365, Web/FTP servers and firewalls.
  
  

• Virtualization & Automation
  Skilled in VMware and Microsoft Hyper‑V platforms, with a foundational working knowledge of PowerShell scripting to streamline repetitive tasks.
  
  

• Security & Compliance
  Knowledgeable in hardening operating systems, securing network perimeters and applying best practices to protect sensitive data.
  
  

• Laboratory & Hands‑On Practice
  Extensive “lab” experience transforming theory into practice: building, breaking and rebuilding environments to sharpen troubleshooting instincts.

Professional & Soft Skills

• Interview & Communication Training
  Polished presentation abilities, confident stakeholder engagement and razor‑sharp interpersonal instincts.
  
  

• User & Project Management
  Patient, generous collaborator who thrives on mentoring end users, coordinating roll‑outs and keeping cross‑functional teams on track.
  
  

• Creative Problem‑Solving & Critical Thinking
  ENFJ‑driven empathy meets analytical rigor. I love dissecting challenges and crafting solutions that scale.
  
  

• Leadership & Teamwork
  Empathy‑led leadership style, encouraging open dialogue, celebrating wins and ensuring everyone has the tools to succeed.